World of Warcraft MMO Gaming Mouse software update
A new version of the World of Warcraft MMO Gaming Mouse software is now available on the SteelSeries downloads page.
Here’s a rundown of the software upgrades:
1. Fully localized to all languages with the new in-game mode including the updated user guides. (With the exception of Chinese, where the in-game functionality is not introduced in the game client yet).
2. Improved Windows 7 performance. This should resolve the driver disconnect issue when the mouse settings can not be changed. Note that on Windows 7 the tray icon is by default hidden just like all other icons and you need to click the “Show hidden icons” arrow to access it. You can also make it always visible by pressing “Customize” in the same window and selecting “Show icon and notifications” next to the World of Warcraft MMO Gaming Mouse icon.
3. Improved installer. Now the newer version is installed automatically after removing the old one.
That’s it for the first FragYou post of 2010. I hope you all recovered well from NYE. :-)
/Casper
January 5th, 2010 18:30
When will there be Mac drivers available?
January 10th, 2010 17:57
Anyone else having an issue with the mouse randomly stopping working and getting an error stating that the driver isn’t recognized?
I’m reverting back to the old driver b/c I didn’t have that problem before installing this update.
January 12th, 2010 10:20
Sandi, at least yours is only randomly stopping. My sons mouse has not worked since November and Steelseries lack of support department has done nothing to help. Poor quality product, poor support, anyone else experiencing the same?
January 20th, 2010 15:44
My mouse has not worked since Dec 4, 2009. After initially great support from steelseries via email, I was informed that mine would be replaced. Since then I have been unable to get any sort of response back from Steelseries. Sounds like you are having the same support problems. I also cant access the support section of the site, it just wont let me log in. Maybe someone will see this…
January 24th, 2010 00:50
Still no Mac drivers. Your lack of concern for your customers is astounding. How you intend to keep them is beyond me.
January 26th, 2010 06:15
anyone else haveing trouble trying to set up the profiles i keep trying to enter my relam and charater name and its say cant find charitar
January 26th, 2010 08:40
I am having the same issue here William. I though this had been addressed and fixed already. That may have been for another OS though. It’s not working with 7 at least.
January 27th, 2010 21:50
1/5 stars.
I purchased this mouse afew months ago and set up the profiles without difficulty. It was a really great mouse for the 30 days or so that it lasted until the left click button just quit working like a flat tire, turning the mouse into a piece of junk.
In short the concept and software were 5/5, but its shodily made and will not last.
January 28th, 2010 02:23
i just need some help trying to set it up and stuff and it wont keep the profiles and when u try to enter the charater and relm it keeps saying cant find the charater and im running vista 64 bit
January 28th, 2010 04:38
Just bought it and hooked it up. Looks like I should have done more research on it. the armory link is not working, and I cannot change colors. Total waste?
January 28th, 2010 09:41
Honestly, this is the worst mouse I have ever purchased. The wheel works every other turn, one of the thumb buttons sticks, the software does not work properly with win 7 64-bit, the mouse itself feels very cheap (wobbly buttons, hollow plastic feel), and it was way too expensive.
I will never buy a steelseries product again.
January 28th, 2010 09:42
ill have the same problem :(
January 28th, 2010 09:45
as Wiliam
February 2nd, 2010 01:47
I saw this mouse at the store the other day, I’m curious about it but what about that crazy mouse the Razor Naga, that looks interesting. Thanks for the information! Franz
February 2nd, 2010 14:15
I got this mouse in August of 2009. I REALLY want to like this mouse, but the driver issues make it a purchase I totally regret.
When I first got the mouse I was running XP. Every so often after the mouse install my once stable computer would crash (BSOD) and reboot. I decided to move to Win 7 in December. I installed the latest 1.07 driver. It still crashes. I will say that every new driver release the crashed become less sporadic, but I can not tell my friends to buy this POC.
I finally installed windows debugger and here is a typical stack dump from a crash. Notice that the module Mo2Flter is the WOW Mouse Driver… The fact that an end user had to do this does not bode well for this company :-(
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff80002ef87f8, The address that the exception occurred at
Arg3: fffffa800a3538f0, Parameter 0 of the exception
Arg4: fffffa8008327050, Parameter 1 of the exception
Debugging Details:
——————
EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.
FAULTING_IP:
nt!RtlRaiseStatus+18
fffff800`02ef87f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h]
EXCEPTION_PARAMETER1: fffffa800a3538f0
EXCEPTION_PARAMETER2: fffffa8008327050
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0×1E
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80002f09a17 to fffff80002ec9f00
STACK_TEXT:
fffff880`0318b878 fffff800`02f09a17 : 00000000`0000001e ffffffff`c0000047 fffff800`02ef87f8 fffffa80`0a3538f0 : nt!KeBugCheckEx
fffff880`0318b880 fffff800`02fcc3d9 : fffff880`0318c350 fffff880`0318c350 fffff880`0318c190 fffff880`0318c3f0 : nt! ?? ::FNODOBFM::`string’+0×460da
fffff880`0318bf20 fffff800`02ecbbfb : fffff880`0318c350 fffff880`0316f0c0 fffffa80`0a364d02 00000000`00809a02 : nt!KiRaiseException+0×1b9
fffff880`0318c050 fffff800`02ec9153 : fffffa80`07fd6140 000000cb`b8b04178 00000000`00000000 fffffa80`1363b000 : nt!NtRaiseException+0×7b
fffff880`0318c190 fffff800`02ef87f8 : fffff880`0318c350 fffff880`0318c3f0 fffffa80`00000001 fffff880`04b2ea95 : nt!KiSystemServiceCopyEnd+0×13
fffff880`0318c330 fffff800`02f267c2 : 00000000`00000002 fffff800`02e11e15 fffffa80`085b5100 00000000`00000000 : nt!RtlRaiseStatus+0×18
fffff880`0318c8d0 fffff880`069fc5f8 : fffffa80`0a364dc0 fffffa80`00000000 fffffa80`0a293c10 fffffa80`0a25aa00 : nt! ?? ::FNODOBFM::`string’+0xf63c
fffff880`0318c950 fffff800`02ecc516 : fffffa80`0a25aa9b 00000000`00000000 fffffa80`085ab6c0 00000000`00000c00 : Mo3Fltr+0×5f8
fffff880`0318c9a0 fffff880`04b2f5d9 : fffffa80`08327050 fffffa80`0a973900 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0×3a6
fffff880`0318ca80 fffff880`04b2fab7 : fffffa80`0ea3a702 fffffa80`0a25a860 00000000`ffffffff fffffa80`08327ea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15
fffff880`0318cb60 fffff880`04b2d64f : fffffa80`08327ea8 fffffa80`083271a0 fffffa80`08328040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0×3a7
fffff880`0318cbc0 fffff880`04b1ef89 : fffffa80`08327050 00000000`00000000 fffffa80`0830f702 fffffa80`08327ea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
fffff880`0318cc00 fffff880`00eff4ce : fffffa80`0830f000 fffffa80`08327ea8 fffffa80`0830f750 fffffa80`08327ec0 : USBPORT!USBPORT_Xdpc_Worker+0×1d9
fffff880`0318cc30 fffffa80`0831012d : fffffa80`08327ec0 fffff880`04b1edb0 00000000`00000002 fffff880`03164180 : sptd+0×424ce
fffff880`0318cca0 fffffa80`08327ec0 : fffff880`04b1edb0 00000000`00000002 fffff880`03164180 fffff880`03164180 : 0xfffffa80`0831012d
fffff880`0318cca8 fffff880`04b1edaf : 00000000`00000002 fffff880`03164180 fffff880`03164180 fffff800`02ed55dc : 0xfffffa80`08327ec0
fffff880`0318ccb0 00000000`00000002 : fffff880`03164180 fffff880`03164180 fffff800`02ed55dc fffffa80`08327ec0 : USBPORT!USBPORT_Xdpc_End+0×26f
fffff880`0318ccb8 fffff880`03164180 : fffff880`03164180 fffff800`02ed55dc fffffa80`08327ec0 fffffa80`08327ea8 : 0×2
fffff880`0318ccc0 fffff880`03164180 : fffff800`02ed55dc fffffa80`08327ec0 fffffa80`08327ea8 00000000`00000000 : 0xfffff880`03164180
fffff880`0318ccc8 fffff800`02ed55dc : fffffa80`08327ec0 fffffa80`08327ea8 00000000`00000000 00000000`00000000 : 0xfffff880`03164180
fffff880`0318ccd0 fffff800`02ed26fa : fffff880`03164180 fffff880`0316f0c0 00000000`00000000 fffffa80`083100f0 : nt!KiRetireDpcList+0×1bc
fffff880`0318cd80 00000000`00000000 : fffff880`0318d000 fffff880`03187000 fffff880`0318cd40 00000000`00000000 : nt!KiIdleLoop+0×5a
STACK_COMMAND: kb
FOLLOWUP_IP:
Mo3Fltr+5f8
fffff880`069fc5f8 807f0500 cmp byte ptr [rdi+5],0
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: Mo3Fltr+5f8
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Mo3Fltr
IMAGE_NAME: Mo3Fltr.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 48d1c1fd
FAILURE_BUCKET_ID: X64_0×1E_Mo3Fltr+5f8
BUCKET_ID: X64_0×1E_Mo3Fltr+5f8
Followup: MachineOwner
February 3rd, 2010 20:28
My mouse is broken as well, nothing I did to it, just a defective product. I also have heard nothing back from steelseries. Bad product, even worse customer service. Never buying another product from this company unless I hear back from them soon.
February 4th, 2010 03:16
Heard back from them finally :). Let’s see if it gets fixed.
February 7th, 2010 15:22
Hey very good blog!